I realized one fine morning that I was not getting sound notifications for incoming messages on Google Chat (the classic one within Gmail). I had the sound notifications set ON in settings, and my speakers were working. After some googling, one forum post suggested to clear the cache. The solution was offered for the same problem in the Chat app for Android. It made no sense to me - what could the cache have to do with sound. Having nothing to lose, I tried it and voila - sound notifications were working again!
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